Remote Work, New York
Pay: $120000 - $130000
Location: Remote
Summary: The Product Manager will serve as the strategic leader of the product function within American Food & Vending, responsible for driving the vision, roadmap, and execution of our portfolio of custom-built software products. This includes our Chowit mobile app, self-checkout system, kitchen production platform, and backend administration tools. This role will oversee the Product Owner and collaborate closely with cross-functional teams to ensure our products deliver business value, customer satisfaction, and innovation.
Responsibilities:
- Own the product vision and roadmap across all software platforms.
- Align product priorities with enterprise strategy and stakeholder needs.
- Collaborate with Product Owner to maintain and groom the product backlog.
- Oversee the planning, definition, and delivery of features that meet quality, usability, and timeline expectations.
- Establish key product metrics and use data to drive prioritization and success measurement.
- Lead cross-functional communication with IT Operations, Development, Operations, and Marketing.
- Support Product Owner in gathering stakeholder feedback and converting it into actionable requirements.
- Ensure readiness and effectiveness of product releases, collaborating on training, documentation, and rollout.
- Mentor and coach Product Owner to uphold consistency in agile practices and delivery quality.
- Act as a champion for user experience and continuous product improvement.
Qualifications:
- Bachelor’s degree in business, Computer Science, or a related field. MBA or relevant certifications are a plus.
- Minimum of five years in software product management or equivalent leadership role.
- Demonstrated experience with agile product delivery practices.
- Strong communication and leadership skills influence teams and stakeholders.
- Sharp analytical mindset with ability to prioritize competing interests.
- Experience mentoring or managing Product Owners or junior product team members.
- Understanding of cross-platform (mobile, web, backend) software environments.
- High attention to detail and user empathy.
- Track record of delivering successful digital products from discovery to iteration.
- Travel expected 5–10% of the year depending on applicant location and business needs.
About Us:
American Food & Vending began vending operations in Ithaca, NY, over eighty years ago and has become one of the largest privately held hospitality service partners in the United States.
As a family-owned boutique company, we have evolved into a dining and catering service provider. In 2012, the second and third family generations expanded the company nationally by adding our dining division, American Dining Creations. Today we provide service to guests in 24 states, over 50 cities, and employee more than 2,000 employees.
American Food & Vending and American Dining Creations strongly focus on service, technology, partnerships, and hospitality, which is evident in everything we do. Our national ranking as one of the Top 50 Contract Management Companies highlights our commitment to excellence.
We are a company of culinary enthusiasts. Our award-winning chefs are always exploring innovative, creative, and on-trend dining and refreshment solutions. As part of our combined services, we provide café dining, mobile ordering, catering, events, grab-and-go programs, vending and refreshment solutions, advanced micro markets, coffee services, pantry services, water filtration and purification.
We are committed to enhancing the guest experience and partnering with our communities to provide outstanding service, innovation, sustainability, and customization.
American Food & Vending Offers:
- Weekly pay
- 401K with company match
- Employee Assistance Program
- Eligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSA
- Ongoing training and development programs
- Bonus Programs for eligible positions
American Food & Vending is an Equal Opportunity Employer.
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